Struggling to know when and what your customers think about your services? Stuart will support you to solve this issue and take your company one step forward towards the next level of customer experience excellence.
Collect customer and employee feedback each time a transaction is fulfilled and do real-time assessment for individuals and/or teams in your company. This way, technicians, supervisors and top management will be able to manage customer satisfaction and team performance.
Features:
- Look and feel with compact layouts and stacked elements to optimized review of essential info at a glance
- Offline access with synchronization, so you can be productive on the go
- Track progress for key performance indicators visually with charts
- Receive alerts to quickly solve problems
With Stuart your company will be able to improve its customer loyalty and performance management, as well as fostering a continuous improvement culture throughout your employees!